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Here is specific information on carewebhosting.com's
policy with respect to mass email mailings, multiple Usenet
News postings and other mass unsolicited communications - these
are all commonly known as SPAM.
The Internet user community does not welcome
unsolicited email from any source. This "junk email" is commonly
referred to as "SPAM". You can learn more about SPAM here
.In addition to SPAM, multiple postings of the same information
to many Usenet Newsgroups and advertising in most of the Usenet
Newsgroups is also unwelcome. Here is good link for Usenet
SPAM information.
Spam -- no customer shall send unsolicited
commercial email, unsolicited mass mailings, spam or flood usenet
newsgroups, or anything of that sort.
- No
spam may originate from carewebhosting.com IP space.
- No
spam may advertise sites or services located on carewebhosting.com
IP space (even if the spam originates elsewhere), or IP space
which receives IP transit over the carewebhosting.com IP network..
- No
carewebhosting.com customer shall use third party mail servers to relay
spam. This is considered a DOS attack on the third party and
will be treated as such.
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No customer shall participate in pyramid schemes or email
chain letters.
- Maintain
proper security on your server to prevent others from using
your servers as relays.
All customers must maintain abuse@yourdomain.com
/ postmaster@yourdomain.com
If you are receiving SPAM, you may be able
to set up filters on your email or news reader that will help to minimize the
unwanted SPAM. Our engineering and network operations center
has attempted to minimize the quantity of SPAM being received
by our email and news systems. Unfortunately, there is no way
to totally eliminate SPAM technically, and the laws for junk
email are only forming as of today. The best way to deal with
SPAM is to simply delete the email or offending message and
move on. Never retaliate against a SPAMMER destructively- this
will only make the situation worse and your retaliation may
be very illegal as it can cause damage to carewebhosting.com networks
and other networks or systems.
Specifically:
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carewebhosting.com does not
allow our network resources to be used by anyone to email
or mass-email using carewebhosting.com's mail servers any user or groups
of users especially those that have not indicated a willingness
to receive such mailings.
-
carewebhosting.com does not
allow our systems to be used for RELAY from non-carewebhosting.com
customers or networks.
-
carewebhosting.com does not
knowingly allow our systems to be used for any activity that
is illegal.
-
carewebhosting.com does not
allow customers or other networks' connections to consume
excessive resources from our systems.
-
carewebhosting.com does not
allow our customers to use other providers' mail servers to
relay any type of email without the express consent of that
provider.
ALL accounts and customer web pages cannot
be used for mass emailing of any type using our mail servers.
Mass emailing is defined as the sending of any number of messages
to random email addresses, or the running of any mailing list,
whether or not the list of recipients are willing to receive
such mailings. If you wish to run a responsible mailing list
of any type, please call us for information on that optional
service.
If we find a violation of the above utilizing
our mail servers, carewebhosting.com has the right to immediately suspend
that customer's account without prior notice or warning.
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Censorship: carewebhosting.com has
a policy of no-censorship, either from or to our systems, UNLESS,
the information transmitted is illegal or is clearly used for
fraud. The "warez" and "crack" Usenet news groups are an example
of this. (carewebhosting.com does not carry the warez or crack groups).
User Transmitted Content:
You are solely responsible for the information you publish over
the Internet, either via email, Netnews, your personal web pages,
or other service. You must not infringe on any third party's
copyright, patent, trademark, trade secret or other proprietary
rights or rights of publicity or privacy. You must not violate
any law, statute, ordinance, or regulation. You must not be
defamatory, trade libelous, unlawfully threatening or unlawfully
harassing. The information you transmit should not be obscene
or illegal based upon any Federal, State or Local laws. The
information you transmit must not intentionally contain viruses,
Trojan horses, worms, time bombs, cancelbots, or other computer
programming routines that are intended to damage, detrimentally
interfere with, surreptitiously intercept or expropriate any
system, data, or personal information.
Account Usage: Your account is for your
exclusive and individual use only; multiple concurrent logins
of the same account are not allowed. Beyond the fact that allowing
others to use your account is prohibited, consider that you
become responsible for the charges incurred by someone else
that you have allowed to use your account. For this reason you
must protect your account and password as you would any other
personal resource such as your telephone or credit card number.
Resource Usage:
No communications system has unlimited resources, and we expect
you to act responsibly when consuming resources on our system.
The Resource Usage policy applies to any and all resources used
by our Customers, including the size of your email box. Excessive
concurrent processes or processes which continue after you have
logged off are prohibited. If you consume excessive resources
on our system we may suspend your access at any time without
prior notice.
email Storage:
It is the responsibility of the Customer to permanently store,
save or retain any email messages that are desirable to save
and keep. The size of your incoming email temporary storage
is very liberal but not unlimited in size. Most Customers will
never exceed the limits under normal use. However, excessively
large temporary email boxes create a Resource Usage problem
and violate our AUP. To avoid this, Customers may not use Web
Werks's email servers for permanent or long-term storage. Customer
Support at carewebhosting.com will assist you in configuring your email
client NOT to store messages on servers; instead to store those
message locally on your computer.If you begin to have an email
box that is too large, you will have problems in downloading
that mail.
Security: carewebhosting.com
actively and automatically monitors all of our systems for attempts
at breaching our security or the security of our customers,
or attempts to access systems or resources that are not available
for customers to use or access. This is commonly known as "hacking".
Any attempt to access or modify unauthorized computer system
information or to interfere with normal system operations, whether
on the our equipment or of any computer system or network that
is accessed by our services, will result in immediate and permanent
cancellation of your account and may also lead to other legal
proceedings against you.
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ANY INDIVIDUAL FOUND
ENGAGED IN UNAUTHORIZED ACCESS OR ATTEMPTING UNAUTHORIZED
ACCESS TO carewebhosting.com OR IT'S CUSTOMER EQUIPMENT WILL HAVE THEIR
ACCOUNT IMMEDIATELY TERMINATED AND THE INCIDENT REPORTED TO
THE RESPECTIVE AUTHORITIES.
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UNAUTHORIZED ACCESS
OR ATTEMPTS AT UNAUTHORIZED ACCESS ORIGINATING FROM WEBWERKS
CORPORATE CLIENT NETWORKS WILL BE REPORTED TO THE CORPORATE
CLIENT. CORPORATE CLIENTS MUST ACT IN GOOD FAITH TO IMMEDIATELY
TERMINATE SUCH ACCESS OR ATTEMPTS AT ACCESS, OR FACE TERMINATION
OF THE CORPORATE ACCOUNT AND REPORTING OF THE INCIDENT(S)
TO THE RESPECTIVE AUTHORITIES.
Examples of security actions
that will trigger security alarms to our 24 hour / 7 day staffed
network operations center are, but are not limited to:
- Satan
or port scans, full, half, fin or stealth
- Vulnerability
probing of any kind on any machines or devices.
- Ping
scans and Ping Floods and ICMP abuses
- SNMP
attempts
- Mail
host relay use or hi-jacking
- Telnet,
FTP, Rcommands, etc. to internal systems
- Attempts
to access privileged or private TCP or UDP ports
- HTTP
access without the use of a Web browser
- Multiple
and frequent Finger attempts
- Excessive
resource utilization
-
Source route spoofing
- Smurf
attacks
- IP
number spoofing or masquerading
- Forging
TCP packets or email header information
- Syn
Floods
- OOB
attacks
- Password
cracking or guessing schemes
- Excessive
email postings (SPAM)
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Web
Werks takes security very seriously; this way you and all of
our customers can enjoy a safe and productive Internet environment.
NONE
OF THE ABOVE-MENTIONED SECURITY PROBLEMS ARE EVER ACCIDENTAL,
AND NORMAL USE OF INTERNET SOFTWARE SUCH AS BROWSERS AND EMAIL
PROGRAMS WILL NEVER CAUSE A PROBLEM. ALL OF THE ABOVE ACTIONS
ARE DELIBERATE AND INTENTIONAL AND IN MANY CASES REQUIRE SOPHISTICATED
PROGRAMS AND KNOWLEDGE.
Usage
- Using carewebhosting.com'snetwork to advertise, transmit, store, post,
display, or otherwise encourage illegal activity is prohibited.
carewebhosting.com will cooperate fully with law enforcement agencies
in these matters. carewebhosting.com does not allow sites that contain
pornographic material or sites that link to pornographic material.
carewebhosting.com does not permit spamming from our network.
Do
anything that threatens the integrity of our network or the
utilization thereof by other persons. a. Denial
of Service (DOS) attacks -- no customer will commit a DOS attack
against any of our customer's host, or any other host on the
Internet. Similarly, no customer will willfully or negligently
allow incitement of others to attack any host on our network,
or any other host on the Internet.
b. RBL -- No customer shall do anything that could get any portion
of carewebhosting.com'sIP space put on the RBL (Realtime Black List)
as maintained by MAPS (http://www.mail-abuse.com) or other similar
organizations, or perform activities that would cause portions
of the Internet to refuse to route traffic to any portion of
IP space.
c. Perform actions that cause unusual load on our servers (for
example, mail servers, web servers, usenet servers, name servers,
etc.), that cause slowness or denial of service to our other
customers.
Do
anything that threatens the Internet or any other network
a. No customer shall take
actions that cause any portion of the Internet, or the Internet
as a whole, to become unusable to any other portion of the Internet,
or the Internet as a whole.
b. No customer shall take
actions that degrade the usefulness of the Internet, or any
portion of the Internet, either through network degradation,
flooding of usenet or email or so on.
Other
Usage Violations
Sites
with Banners, graphics or cgi scripts running from their domain
used on other domains. Adult oriented web sites featuring nudity
and acts of a sexual nature. Sites with excessive picture galleries
(This is any site where 50% of the files transferred is graphics)
Sites offering download files or archives. (This is any site
where 50% or more of their monthly traffic is from file downloads)
.These sites are termed as file repositories and to run these
you need to contact us for special provisioning. Sites using
more than 1% of system resources at any one time. carewebhosting.com
reserves the right to exercise its sole discretion in determining
what constitutes a violation of this provision.
Unlawful
Usage: carewebhosting.com'snetwork of information services may
only be used for lawful purposes. Transmission of any material
in violation of any federal, state or local regulation is prohibited.
This includes copyrighted material, material judged to be threatening
or obscene, or material protected by trade secret.
Content
of hosted websites: carewebhosting.com has a policy of not knowingly
hosting any web site, colocation server or device on our colocation
network that contains what is commonly referred to as "adult
content". This includes but is not limited to content that depicts
sexual situations, erotic images or content that encourages
users to visit a site for commerce of such content. carewebhosting.com
reserves the right to deny service to anyone or any corporation
based on our sole assessment that the content proposed or published
violates our AUP. Further, carewebhosting.com reserves the right to cancel
or suspend any account, without notice, that we judge has violated
our AUP in any fashion. carewebhosting.com has concluded that "Children
are Watching" and it is our responsibility to conduct business
in a manner indicative of that statement.
Privacy:
While every attempt is made to keep all information passing
to and from our systems, and to and from our customers private,
you must assume that any information that you transmit or receive
may not be private. We do not monitor or record normal usage
of our systems. However, we will fully cooperate with any authority
in investigation of illegal activity and may turn over logs
and records upon receipt of proper orders or subpoenas.
Selling
of Customer information: carewebhosting.com does not and will not
sell or transfer any information about our customer base to
any third party for the purpose of using that information for
marketing or direct sales. carewebhosting.com does cooperate with other
Internet and communications service providers and may release
customer information to those parties in the event of security
or credit-related problems.
Responsible
Usage: We exercise no control over the content of the information
passing through our systems; we only provide access. You must
take responsibility for your actions on our system and the systems
you access through us. You must comply with whatever rules or
Acceptable Usage Policies that are appropriate for the systems
you access. If you are offended by information you find on any
system, it is your responsibility to avoid whatever you find
offensive. You must take responsibility for the statements you
make in email, chat, discussion forums, and Usenet newsgroups.
If you violate any of usage policies or your actions, whether
intentional or unintentional, endanger our systems or another
network's systems from another provider, company or individual,
carewebhosting.com may suspend your access at any time, without prior
notice. carewebhosting.com management is the final and sole judge of
whether any abuse or violations has occurred.
Customer
Connected Networks: Customers who are connected to carewebhosting.com
through digital connections directly attached to their network
(dedicated / colocated customers) are asked to make appropriate
policy for the users of your network. In all cases, carewebhosting.comreserves
the right to disconnect any customer that is using excessive
resources of the network. carewebhosting.com'ssecurity and abuse department
abuse@carewebhosting.com
will work with all customers to help ensure that proper procedures
are employed that limit the possibility of resource abuse.
Illegal
Activities
The
following list is non-exclusive, and should not be considered
license to commit other illegal activities not specified below
a.
Cracking (Hacking) -- attempts to access accounts or systems
other than the user's own accounts or systems or an account
or system that the user has been explicitly authorized to access
is illegal under federal and state law.
b. Child pornography -- as defined by U.S. law. This is strictly
prohibited and dealt with quickly and harshly.
c. Interstate gambling -- because Internet traffic generally
ignores state and country boundaries, any Internet based gambling
site is restricted by Federal Inter-state gambling regulations.
d. Pyramid schemes or fraud -- are illegal under a number of
Federal, State and Local laws.
e. Theft of services -- attempts to utilize services that are
not contracted for is considered theft and will be dealt with
as such.
f. Harassment -- use of our network to harass or threaten (in
the legal sense of those terms) any other person is prohibited.
A
guide to legal resources on the Internet is located at <http://www.faqs.org/faqs/law/>
Please consult an attorney if you are unsure of the legal status
of your activities.
Web
Werks reserves the right to terminate or interrupt any account
in part or in full without refund for violation of these Terms
of Service. In all but the most extreme or serious cases, good
faith attempts will be made to resolve an issue without interruption
of service. In cases where service has been terminated or interrupted,
resolution will be handled on an individual case basis, at Web
Werks's sole discretion.
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